Started from the bottom now she's here

The office is covered in “feel goods,” pictures, pandas, awards all a reflection of the brilliant and kind mind that sits behind the desk. She is busy and not just kind of busy but busy, yet she still took the time out of her day to meet with us. She greeted us with a smile and a laugh and willingly opened her door and heart to us for longer than she probably had time to do, but that’s just the kind of person she is. Of course we are talking about our Director of Clinical Services, Ms. Terri Maurer. Terri is so unique to this field and to our program in that we had to share a little bit about her.
            Terri has been in this field since the beginning of her career, she is the shining example of a self-made (wo)man.  When Terri started college to study psychology she had a job at Little Caesar’s but she had the forethought to find a job that was closer to her field of study. As she says, “I thought to myself, I’m going to be working with people I want to see if this is really what I want to do for a living,” so she answered an ad that was looking for staff to assist people with disabilities. Working tireless nights while taking classes during the day, Terri gave her all and her efforts paid off when she was promoted to house manager. She had found her fit, her “calling” and she knew working for people with disabilities would be her future. Never settling Terri knew she had to finish her degree to continue moving ahead in the field. She completed school and earned her degree in 8 years all while starting a family and working endless hours for the people she loves. Terri worked her way up; she climbed the ladder to being a QIDP and was so skilled at her work that she was again promoted to Program Director.
            Her staff is her biggest fan, our clients adore her, and she is a mentor and source of sanity to anyone in need. Working at RMI has been one of the best things about her career, “I love working for a small company. When people call to inquire about services they typically speak with upper management first, which is really rare in any field.” During our conversation Terri kept telling us that she was lucky because she loved her job and that coming to work truly brings her joy. “Our clients bring a fresh perspective. They value and love all of the things that we take for granted every day, they are always excited about something.” Terri is the one of the best (in our opinion she is the best) in her position because of her tireless work making sure our participants and their families are comfortable, happy, and receiving the care that they deserve. As one of her staff members said, “Terri is very understanding, she knows the job, and she knows how to delegate. All questions or problems are followed with positive reinforcement and she always asks, “How can I make things better for you.” There isn’t anyone I would rather work for.” Terri keeps RMI together and running smoothly all with a smile on her face and joy in her heart. She is evidence of hard work paying off and a role model to anyone just starting in the field.
“The important thing is not being afraid to take a chance. Remember, the greatest failure is to not try. Once you find something you love to do, be the best at doing it. ” – Debbi Fields